Text messaging data: Kyzar Air Conditioning does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our services. All text-messaging originator opt-in data is kept strictly confidential.
This Privacy Policy explains how Kyzar Air Conditioning of South Florida LLC ("we," "us," or "our") collects, uses, shares, and protects your information when you use our website at kyzarairconditioning.com, call or text us, book a service, or request a quote. Effective date: July 15, 2026. Last updated: September 10, 2026.
1. Information We Collect
Personal information:
- Name, email address, phone number, and service address
- Details about your home, equipment, and the service you're requesting
- Payment information when you make a purchase or approve work
- Opt-in records and timestamps for every communication channel (SMS, email, phone)
Non-personal information:
- IP address, browser type, and device information
- Website usage patterns and analytics
- Cookies and similar technologies
Customer communication:
- Records of inquiries and service requests
- Appointment details and preferences
- Service history and feedback
2. How We Use Your Information
- Scheduling, dispatching, and performing the service you request
- Calling, texting, or emailing you about your inquiry, appointment, or quote
- Processing payments and maintaining service history
- Improving our website, service, and customer experience
- Security and fraud prevention
- Maintaining records of your communication preferences and consent
3. SMS Text Messaging & Consent
By opting in to our SMS messaging service, you agree to receive text messages related to our services, including quote and appointment confirmations, reminders, dispatch and scheduling updates, and customer support replies.
Opt-in & consent
- You will only receive texts if you have explicitly opted in by checking an SMS consent box on one of our website forms. There are two separate boxes: one for transactional, non-marketing messages (inquiry, scheduling, and appointment alerts) and one for promotional, marketing messages (offers, promotions, and updates). Neither box is pre-checked, and checking either is not required to submit a form or to buy anything from us. Consent is not a condition of purchase.
- We keep timestamped records of every opt-in.
- We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all applicable laws.
Opt-out
- Reply STOP to unsubscribe at any time; reply HELP for help.
- You'll get one final confirmation, then no further messages unless you opt back in.
- Opt-out requests are processed immediately.
Frequency & content
- Message frequency may vary based on your interactions with our business.
- Transactional messages are directly related to the services you have requested. We do not send promotional content unless you have checked the separate marketing consent box.
Help & support
- Reply HELP for assistance, or call (561) 640-1000. A real person answers day or night.
Carrier information
- Message & data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
- Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.
SMS data protection statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share it with:
- Service providers who help us operate (e.g. payment processing and appointment scheduling), and SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive. All service providers are contractually bound to keep your information confidential and secure.
- Legal authorities when required by law, legal process, or to protect our rights.
- A successor entity in the event of a merger, acquisition, or sale of assets, under the terms of this policy.
All of the above categories exclude text-messaging originator opt-in data and consent; that information is not shared with any third parties other than the aggregators and providers that deliver the messages you consented to receive.
5. Data Security
We implement and maintain reasonable administrative, technical, and physical safeguards to protect your personal information, including:
- Encryption of sensitive data in transit (HTTPS) and at rest
- Secure access controls, limited to team members and reputable service providers who need it
- Regular security assessments and updates
- Employee training on data protection
- Breach notification protocols in accordance with applicable laws
- Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to analyze site traffic and user behavior, remember your preferences, improve website functionality, and measure the effectiveness of our services. We use Google Analytics to understand how visitors interact with our site; you may opt out attools.google.com/dlpage/gaoptout. You can control cookies through your browser settings; disabling them may limit some features.
Our website forms are protected by Cloudflare Turnstile, a security service that distinguishes real visitors from automated bots. To do this, Turnstile may collect limited device and browser information when you use one of our forms. This data is used only for security and spam prevention. Learn more in theCloudflare Turnstile Privacy Policy.
7. Your Rights & Choices
- Access, update, or delete your personal information
- Unsubscribe from marketing emails via the "unsubscribe" link
- Opt out of SMS by replying STOP
- Request information on how we process your data
- Withdraw consent at any time for future communications
- Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise any of these, contact us using the details in Section 12.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by Kyzar Air Conditioning of South Florida LLC.
9. Children's Privacy
Our website and services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have unknowingly collected such information, we will make commercially reasonable efforts to delete it.
10. Changes to This Policy
We may update this policy periodically. The latest version is always posted here with its effective date. For significant changes, we will notify you by email or through a notice on our website.
11. Governing Law
This Policy is governed by the laws of the State of Florida, United States.
12. Contact Us
Kyzar Air Conditioning of South Florida LLC
2636 Old Okeechobee Road, West Palm Beach, FL 33409
Phone: (561) 640-1000
Website: kyzarairconditioning.com
By using our website and services, you consent to this Privacy Policy.