Search 2,851 Google reviews from real Kyzar customers, from Jupiter to Boca Raton to Port St. Lucie. Try a city, a tech's name, or the service you need.
5.0 out of 5 · based on 2,860 Google reviews
All customer reviews
Josh Markham
2 days ago
★★★★★
Friday at 5pm our AC went out on our 12 year old unit.
The first company I called came to take a look and did not even troubleshoot, they immediately moved to sell me a new unit with high pressure sales tactics. I told them I would rather know the cost and shop prices, and then they charged me $99 for the visit and I did not have any word on what was wrong with the unit.
Which is when I decided to call Kyzar for an actual proper service call. The tech arrived at 7 and began running his diagnostics and determined the unit was low on refrigerant. He was able to fill it and get my house cooling by 8pm. I then approved the leak test to find where it could be leaking from. After searching he found both coils were leaking due to age. I then asked for a repair quotes which he happily took the time to do. After looking at the age of the unit and availability of parts, we realized pretty quickly the repair would not be a good idea and he did not recommend it. In fact getting a new unit would have been the cheaper option. Our tech was patient while my wife and talked about the plan since it was such a big purchase. We decided to go with a brand new unit that would help us with energy costs and help our home feel better. With that being said, they allowed us to apply our balance for the tech call to the new unit we purchased for the home. The tech stayed until midnight making sure we are setup and until we could decide. He actually told us about a great rebate/deal that was happening with a new unit. He even offered to return and refill the refrigerant between the first call and install if needed. True customer service. But it gets better.
On the day of install, the two techs arrived and saw we had a broken attic ladder and decided we could not get the install done until the ladder was repaired which would delay the install 1 day. I had a ladder ready to install and attempted to do it while they were here and they realized I needed help. Both techs quickly jumped into action and helped me install the ladder, totally unexpected and did not ask for anything in return. I don’t think any other company would have done that. They even took the time to make sure the ladder trim was lined up and installed just like they found it. I bet if I had the paint here they would have made sure the color matched as well.
It was above and beyond and I was totally blown away by the care they had for such a small task that wasn’t even their responsibility.
The next day the unit was installed and our unit is cooling and running quieter than ever before.
If you need a company that actually wants to take care of its customers, call kyzar. Competitive pricing, incredible warranty/maintenance included, and helpful customer service.
Response from Kyzar ▾
Josh, this one is going to the whole team. Helping you put in an attic ladder wasn't anyone's job that day, and we're glad the two installers saw you needed a hand. We hope the new unit keeps the house cool and quiet for years.
Maria DePalma
2 days ago
★★★★★
We had kyzar come out on a Saturday. Scheduling was quick and Devon the technician arrived on time. Devon was great! He answered every question we had. He explained everything he was doing and showed us. I highly recommend Devon and Kyzar AC!!
Response from Kyzar ▾
Maria, thank you for the Saturday call. Showing the work while explaining it is exactly what we want from Devon, and we'd be happy to have him back on your next visit.
RAFAEL PALLI
2 days ago
★★★★★
Hey thank you guys! The noise of the A/C gone, definitely we need that service!!!!much appreciated great work!!!!
Response from Kyzar ▾
Thanks, Rafael. We're glad the AC noise is gone.
Kevin Krotenberg
3 days ago
★★★★★
Today’s maintenance completed by Howard was a great experience. He explained what is was seeing and offered advice on how to make the system even more efficient. Howard was very thorough and was a pleasure to deal with.
Response from Kyzar ▾
Thank you for the review. Our team really appreciates the positive feedback!
pam fuess
4 days ago
★★★★★
Jonathan was great!!
They are extremely responsive and the work quality is excellent
I would highly recommend them for any ac needs
Response from Kyzar ▾
Thank you for taking the time to leave us a review! We're glad to hear that you had a positive experience with us. We appreciate your support and hope to see you again soon.
Nikki Gordon
5 days ago
★★★★★
The entire team at Kyzar was amazing! I had a major issue in my home. I needed complete overhaul of my AC unit and ducts. They were not only professional. They cleaned up everything in my house vacuumed, dusted everything off. Told me everything that was going on every step of the way.
Response from Kyzar ▾
Nikki, thank you. Duct work can leave dust all through a house, so we're glad the team vacuumed and dusted before they left, and that you heard what was going on at each stage.
tony karlatiras
5 days ago
★★★★★
Cris connected my thermostat to the WiFi Kyzar is the best!
He’s taking pride of his work very good employee. I hope you sent the same guy next time.
Response from Kyzar ▾
Tony, thank you. Getting a thermostat onto the home WiFi can be fiddly, so it's good Cris handled it for you, and you're welcome to ask for him by name next time.
John M
5 days ago
★★★★★
Azani and Yasviel installed an ac at my mom’s house in west palm beach. They were fantastic. Explained everything answered all my questions. Did a great job.
Response from Kyzar ▾
Thank you, John, and Azani and Yasviel will get your note. An install at a parent's home carries a little extra weight, so we're glad the two of them did right by your mom.
nadia schettini
6 days ago
★★★★★
Exceptional services!
Response from Kyzar ▾
Nadia, thank you. Exceptional is a generous word, and we'll take it.
Jess Okeefe
6 days ago
★★★★★
Above and beyond with excellent service!
Response from Kyzar ▾
Thanks, Jess. Above and beyond is what we aim for on every call.
Dawn Arnette
a week ago
★★★★★
I was very satisfied with Kyzar's service today. James and Elias were very professional and knowledgeable about my needed service. I highly recommend this company for others who are looking for quality Service.
Response from Kyzar ▾
Thank you, Dawn, and thanks to James and Elias for a visit worth recommending. We'd be glad to have the two of them back whenever your system needs service.
Dawn Arnette
a week ago
★★★★★
Kyzar 's staff(James) was exceptional in his service and knowledge of Air Conditioning systems during my AC cleaning appt today. I highly recommend this company to others looking for quality AC companies.
Response from Kyzar ▾
Dawn, thank you for the recommendation. Knowledge like James's is what makes a cleaning appointment worth your time, and we hope to see you at the next one.
CARLOS CASTILLA
a week ago
★★★★★
Good customer service
Response from Kyzar ▾
Carlos, thank you for the kind words on our service.
S P Wilson
a week ago
★★★★★
Wasted no time identifying the problem
Response from Kyzar ▾
We appreciate the review, and the note that no time was wasted on the diagnosis.
Paul Caruso
a week ago
★★★★★
Chris was great for my maintenance visit
Response from Kyzar ▾
Paul, thank you, and thanks for naming Chris. Maintenance is where small problems get caught before they turn into breakdowns, so it's good to hear his visit went well.
Paul Caruso
a week ago
★★★★★
Chris did a great job
Response from Kyzar ▾
Thanks, Paul. Chris gets the credit on this one.
Nora-Louise Michuda
a week ago
★★★★★
Rating only. No written review.
Response from Kyzar ▾
Thank you for the five stars, Nora-Louise.
Ashley Belford
a week ago
★★★★★
Purchased an AC unit from Kyzar 8 years ago. The unit recently started having some trouble. I called to schedule service. They offered to come out same day, with no additional fee. Worked with techs Tavaris & Bill. Both were outstanding, knowledgeable, kind, took time to explain problems and offer suggestions. Exactly what was promised, was done. Very happy with my experience. Will definitely be purchasing a new unit from Kyzar when needed.
Response from Kyzar ▾
Ashley, thank you for coming back to Kyzar eight years after buying that AC. Tavaris and Bill will hear what you wrote, and when the time comes for a new unit, we'll lay out the options as plainly as they explained the problems.
Mark
a week ago
★★★★★
OUTSTANDING WORK Clarence!!! 5 STARS all the way!!!
Response from Kyzar ▾
Mark, thank you. Those five stars are going straight to Clarence.
Michelle Joaceus
a week ago
★★★★★
My technician Cris was so awesome! He was patient and took his time to not only find the problem and fix it but also explain to me why it happened and ways to prevent it. Highly recommend Kyzar and especially Cris!!
Response from Kyzar ▾
Michelle, thank you. Knowing why a problem happened is half of keeping it from happening again, so we're glad Cris took the time to explain the prevention side too. We'll make sure he sees this.
Nia Flo
a week ago
★★★★★
Cris did a great job on my AC. I would recommend him to anyone.
Response from Kyzar ▾
Thanks, Nia. Cris will hear about the recommendation, and we hope the AC gives you an easy rest of the year.
CHIC PINK
a week ago
★★★★★
super quick and professional. had my ac back up and running within 30 minutes! 💪😍
Response from Kyzar ▾
Good to hear the AC was back up so fast, and thanks for writing in.
Michelle Kryscio
a week ago
★★★★★
Howard was exceptional today! He saved me as much money as he could!
Response from Kyzar ▾
We are thrilled to hear Dustin provided excellent service! Your positive feedback means everything to us.
John Jackson
a week ago
★★★★★
Howard was very efficient and polite.
Response from Kyzar ▾
We appreciate you sharing your feedback, John! We are thrilled to hear Xavier provided great service. Thanks for choosing Kyzar Air Conditioning!
James Howell
a week ago
★★★★★
I was having plumbing issues and had Dennis come out to check things out. Super friendly and fast service. Definitely recommend!
Response from Kyzar ▾
Thanks, James. Dennis will be glad to hear the visit came across as fast as it was friendly, and we're here whenever the next plumbing question comes up.
Deborah Roub
a week ago
★★★★★
Elias was professional, courteous, and on time, he did a great job.
Response from Kyzar ▾
Hi Deborah,
Thank you! We're glad Dustin provided professional and courteous service. We appreciate your support.
Cameron Stuart
2 weeks ago
★★★★★
Kyzar was awesome. Took care of everything.
Response from Kyzar ▾
Thank you, Cameron. Glad we could take care of it.
Angela Celey
2 weeks ago
★★★★★
Dwight was great!! Informative, courteous, helpful, grateful that they were easy to get out on a Saturday afternoon.
Response from Kyzar ▾
Amazing! Thank you so much for the review!
Libby Russ
2 weeks ago
★★★★★
Excellent service
Response from Kyzar ▾
Libby, thanks for the review.
Sheryl Sidoti
2 weeks ago
★★★★★
Tavaris has been fantastic. Got the job done efficiently and with kindness
Great company to deal with
Response from Kyzar ▾
Thank you for your feedback Sheryl! We are thrilled that Xavier provided you with 5 star service. Kyzar is here for you in the future if you need us!
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The HVAC Company Covering West Palm Beach to Port St. Lucie
Three home bases. One fast fleet. 47 trucks dispatched from West Palm Beach, Boynton Beach and Port St. Lucie, covering Broward, Palm Beach County and the Treasure Coast, seven days a week.